We know planning your event can be stressful and you’ve got lots of questions. We’re here to help and we’ve put together the frequently asked questions to help. If you don’t see your question here, please submit your question via our Contact Us page.
What is included when we book Texas Porch and Table as our caterer?
Our services include the ordering, purchasing, and preparation of the food required for the menu of your choice. We will set-up and tear down all necessary equipment involved in our catering of the event. Equipment needed and selected by you, will be disclosed in our agreement. Some equipment and supplies will require additional fees disclosed on our estimate and final invoice to you. We also provide the staffing that we feel is needed for your event based on the final menu and guest count. If we need to use the kitchen at your event center, we will adhere to the requirements of use for this space.
When is payment due? What forms of payment do you accept?
We require a $500 non-refundable deposit at the time of booking to hold your spot on the calendar. Your deposit is applied to your final bill. Your final bill is due in full no later than 7 days prior to your event date. We also require your final guest count no later than 7 days prior to your event date. This will ensure our focus is on the execution and success of your event. We accept all major credit cards, cashier’s checks, or cash. We do not accept personal checks at this time.
What happens if I need to cancel my event?
Life happens and sometimes events are required to be cancelled. Please inform us of your cancellation as soon as you can by email at info@texasporchandtable.com
Can we accommodate special diets or allergies?
We can accomodate most diets and allergy requests as long as they are conveyed to us by email at info@texasporchandtable.com a minimum of 7 days prior to your event. We will inform you as soon as possible if we are unable to accomodate a special diet or allergy request.
When should I send my final guest count?
Please send your final guest count 7 days before your event to info@texasporchandtable.com. This will ensure we have enough time to make our final purchases for a successful event.
How far in advance should I plan to book our event with you?
We encourage all of our clients to book as early as possible to ensure our availability. Our calendar books out as far as 18-24 months.
May I customize my menu?
Yes! We will make and customize your menu to the best of our ability. Some items require additional costs and we will discuss and disclose those in our agreement upon booking with us.
Can I schedule a tasting of our menu?
Yes! We offer a tasting to all of our clients for parties of 4 or less once your deposit is paid. If your deposit has not been paid, the cost is $100.00 for a tasting for 4 people.